STORE POLICIES

  Return / Exchange Policies ​

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• For Books and Notebooks 

  • due to the nature of the print-on-demand manufacturing process, returns are not permitted for physical copies 

  • However, if you receive damaged, defective, or incorrectly packaged items, a replace copy can be provided at no cost. 

    • click on the link for more information on submitting exchanges ​

    • click on the link to contact support or send me a message with your request

  • Unfortunately, there are no returns or cancellations on ebook orders 

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• For Merch

  • Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received.

  • For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.

  • For all other reasons in requesting a return, contact me with your name and email provided 

  • For more information, click on the link​

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  Cancellations 

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• For Books and Notebooks 

  • By default, all orders have a 60 minute production delay after the order is paid for.​

  • Orders can only be canceled during the production delay 

    • you must visit the Lulu Direct Orders page to cancel an order during this time​

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• For Merch 

  • As long as your order is still in the 'fulfillment stage,' as in it is still being processed, you can cancel at any time​

    • simply contact me with your order no., name, and email so I can authorize it ​